Privacy Policy
Colorado Business Technology, LLC, doing business as RomanAssist.AI
Introduction
Colorado Business Technology, LLC, doing business as RomanAssist.AI, values privacy and handles personal information with care. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights may apply to clients, prospects, and visitors who interact with RomanAssist.AI and the Scribe service.
This policy applies to the RomanAssist.AI marketing website, signup experiences, client interactions, and related service operations.
Information We Collect
Account information
We may collect name, email address, company name, website, location, industry, and target audience descriptions when you inquire about or sign up for the service.
Champion information
We collect the Champion name and description you provide and may expand that information into a voice profile that becomes part of the delivered service.
Payment information
Payments are processed by Stripe. We do not store full payment card numbers directly. We may store Stripe customer IDs, billing status, invoice records, and related transaction metadata for future billing and account administration.
Platform credentials
When clients connect WordPress, LinkedIn, Facebook, Google Business Profile, or Wix accounts, we may receive OAuth tokens or credentials required to publish content on the client’s behalf. OAuth is used where possible, and sensitive credentials are encrypted at rest.
Usage data
We may collect service usage information such as content topics, posts generated, posts approved, posts published, publication dates, and related workflow status.
Technical data
We may collect IP address, browser type, device information, referral pages, and basic analytics data needed to operate, secure, and improve the website and service.
How We Use Information
- To deliver the Scribe service and publish content on connected platforms.
- To communicate with clients and prospects about accounts, setup, approvals, billing, and support.
- To process payments, issue invoices, and maintain account records.
- To improve service quality, workflow reliability, and product design.
- To comply with legal obligations, enforce agreements, and protect the service.
Data Retention
- Account data, retained while the account is active and for up to 12 months after cancellation.
- Payment records, retained for 7 years for tax, accounting, and legal purposes.
- Generated content, owned by the client and retained according to client preference, legal obligations, or operational need.
Your Rights
- Access your personal data.
- Request corrections to inaccurate information.
- Request deletion, subject to legal retention requirements.
- Request portability of certain information.
- Opt out of marketing communications.
To exercise these rights, email [email protected].
Security
- We use industry-standard security practices appropriate to the nature of the service.
- Sensitive credentials are encrypted at rest.
- Access to client data is limited to personnel and contractors who need it to operate or support the service.
- No online system can guarantee absolute security, and we cannot promise that unauthorized access will never occur.
Cookies
- The marketing website uses minimal cookies, including Cloudflare security cookies and optional analytics.
- The app subdomain may use session cookies for authenticated access.
- We do not use third-party advertising cookies.
Children's Privacy
The service is not directed to children under 18, and we do not knowingly collect personal data from minors.
International Users
RomanAssist.AI is based in the United States. Information may be processed in the United States and in other jurisdictions where our service providers operate.
Users in the European Union, United Kingdom, and California may have additional rights under laws such as the GDPR and CCPA. Where applicable, we will respond to rights requests in accordance with those laws.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify clients directly and will post the updated version at romanassist.ai/privacy.
Contact
Privacy inquiries: [email protected]
General inquiries: [email protected]
Mailing address: {{MAILING_ADDRESS}}